IP Office: Basic Edition
IP Off ice Basic Edition
Simpli ed Communications for Very Small Businesses
Overview
Avaya IP Offi ce Basic Edition is the ideal solution for small enterprises that need more productivity with a professional touch. IP O ce Basic Edition delivers what small and growing businesses need most in today’s competitive environment with the exibility, sophistication and expandability of our award-winning IP Off ce
Many small businesses want the ability
to grow, and with IP Off ce Basic Edition,
your communications are ready to do
just that. Start with two extensions and
expand to 100; begin with a single line
and grow to 64. Increase capacities and
features only as you need them. And
with features like Caller ID, Dial-by-
Name, Automated Attendant, Multi-
Party Conferencing, Integrated
Voicemail, and more, IP Off ce Basic
Edition will be right there with you,
wherever your enterprise takes you.
Capabilities
Voicemail to email – Retrieve voice
messages via email (voice messages
show up just like an email) from a single
inbox for fast and e cient access to
information. Get messages from the
keypad on any extension through the
display on an Avaya 1400 series phone.
Call Forwarding – Forward calls to your
o ffice directly to your mobile or home
phone so calls are never missed, even
when out of the offi ce.
Messaging, conferencing, and more –
Automatically receive noti cation and
listen to voice messages when out of the
o ce. Quickly set up conference calls
with up to 64 people to enable coste
ective collaboration.
Automated Attendant – Customize
caller greetings so key clients receive a
personal message and are routed
directly to the most appropriate person
or team.
Dial By Name – Callers can easily
identify who they want to connect with
by simply spelling that person’s name on
their phone keypad.
Choose your connection – IP Off ce
Basic Edition supports analog lines, PRI/
T1; and newer IP-base technologies such
as SIP (Session Initiation Protocol)
trunking, which can provide signi cant
cost savings.
Benefi ts
Better customer service – Through
touch tone prompts, quickly route
customers to the right department for
fast, personalized customer
experiences
Lower costs – Select the connection
technology that best suits your
business, including Internet Protocolbased
solutions such as SIP trunking
that can save as much as 50% o
monthly calling fees (results vary by
area and service provider)
Investment protection – invest in
IP Offi ce Basic Edition now and know
that you’ll have a communications
solution that will grow with you – in
capacities and capabilities – as your
business takes o ff.
