Services
From Nortel To Avaya – Migrating to Avaya
With the recent acquisition of Nortel products by Avaya, the costumers will be able to keep in business there used Nortel Phones. Avaya has made Modules that are compatible with the Nortel sets. For example lets say your company has 16 phone extensions and you need to upgrade your phone system to add auto attendant and voicemails. The only part that needs to be replace is the main cabinet, saving costumers a lot of money, In the other hand if 8 of this Nortel phones need to be replace the system can combine the use of Nortel and Avaya phones on the same system. None of the Avaya IP Office 500 features are scarified by the use of Nortel Sets.
Network Wiring
Let us build your network cabling from scratch, our well trained and acquainted technicians will make sure that your network has the adequate wiring for your company needs. If you have an existing business that needs to upgrade the phone system we can use your existing wiring to help you save money on the installation of the new system without compromising the latest features available in the telecommunication industry available with the Avaya IP Office 500.
24/7 Service
Same Day and emergency service any time and day.
On-Site Training
Organized information that is easy to understand. Clear and concise. One-on-one training or for the entire office. Tailored to fits your particular needs.
Maintenance Contract
Includes diagnostic, repair, light programming, parts and materials. Remote support, remote programming, training and 24/7 support.
Repairs with qualified technicians
Certified technicians, ready to take your call 24-hours a day. Service for your entire system: telephones, processors, and voice mail. Guaranteed 2-hour response time for major alarms.
Programming
Our technicians are here to help you repair, program and upgrade your existing phone system. From advanced call routing to more complex auto attendant menus, call centers solutions or multi-site networking. Our rates are the most competitive in the market. We serve customers from Plymouth to Gloucester and from Boston to Worcester.
Network Design and Implementation
All cables, wires, parch panels, routers, modems, plus all terminations for voice, data Cat.5 and Cat.6. From initial survey and quote to installation and testing, we guarantee all of our work for one year. Our emergency technicians are on-call 24/7 in ensure the integrity of your communications systems.
Adds, Moves, Changes and Relocation experts
Ensures that all of your business communications technology will be ready when you are. Expand your office telephone system to accommodate new employees or increase carrier trunk capacity of your phone system. Relocate existing extensions to another floor or building. Have your telephone system installed and fully functional when you arrive to your new business address. Activate new schedules for members in a call center, update voice greetings, or turn on mobility for remote workers. Whether you are expanding or downsizing, we will customize your system to adapt to the changing needs of your business.
Digital Solutions
Avaya IP Office Solutions for all your business size needs
Avaya Conferencing Units
Avaya Conferencing unit provides Superior Voice Quality for Medium and Small Business. It provides flexible conferencing by allowing connection to analog lines.