Meet the Needs of All Your Employees
“I just need basic
communications.”
Help keep your costs down and get the
essential call handling capabilities growing
businesses need
IP Office Essential Edition is the perfect
small business starter kit with all the
“must haves” (call routing, Caller ID, hold/
conference/transfer, voice mail) plus a great selection of Avaya phones
When you are ready, move up to the
Preferred Edition.
Preferred Edition
“I want to make my
people more
responsive and
professional.”
Communications capabilities to give your
business a competitive edge… as well
as the built-in capacity you need to keep
growing: that’s the idea behind the IP Office Preferred Edition. With ten times more voice messaging capacity than Essential Edition and the ability to handle dozens of calls simultaneously, Preferred Edition is the right choice for any business that wants to use communications to operate more efficiently and effectively today and for the foreseeable future.
With IP Office Preferred Edition,you get everything that’s in the Essential Edition, plus:
Scalable, sophisticated voice mail: The voice messaging capabilities in Preferred Edition deliver productivity and efficiencies day-in
and day-out. Handle up to 40 simultaneous
calls. Broadcast a single voice mail to the
entire company, a specific department or
just a team. Have the system “find” you and
let you know when new messages arrive.
Secure “Meet me” conferencing: With
two built-in conference bridges, IP Office
Preferred Edition makes it easy for all your
users to host their own password-protected
conference calls. The user experience
becomes seamless for your staff and
customers—whoever you invite to your audio conference. With its unique conference call capacity, IP Office lets you host a multitude of calls simultaneously.
Intelligent call routing: You never know when your most important customer will call. Now you don’t have to worry. IP Office Preferred Edition gives you many programmable options to handle calls any time of the day or night. Program IP Office to recognize your best customers and even greet them with a personal message. Forward calls virtually anywhere with different options for each extension, times of day and different incoming numbers or area codes.
Automated service prompts: Enrich the experience for incoming callers by providing information such as wait time, information on promotions or other communications that will add value to their overall experience.
Call recording: Built-in call recording is a great way to keep tabs on your business operations, reduce legal risks to your
company and potentially meet industry-compliance criteria. Record incoming or outgoing calls. Set it up in advance (establish a set frequency) or record on demand with the push of a button.
When you are ready, build on your
investment and just add the
Advanced Edition.